Mobile Terms of Service

BOXIO Mobile Messaging Terms of Service

Last Updated: October 15, 2026

BOXIO (myBOXIO Inc.) offers a mobile messaging program (the "Service"), which includes Short Message Service (SMS), Multimedia Messaging Service (MMS), and Rich Communication Services (RCS) messages. By opting into or participating in the Service, you agree to these Mobile Messaging Terms of Service ("Mobile Terms") and our general Terms of Service and Privacy Policy.

1. Program Description & Consent By providing your mobile phone number and opting in through our website, checkout process, sign-up forms, or other methods, you expressly consent to receive recurring marketing, promotional, and transactional mobile messages (including abandoned cart reminders, order confirmations, shipping updates, product announcements, and special offers) sent by or on behalf of BOXIO. Messages may be transmitted using automated technology or an automatic telephone dialing system to the mobile number you provided.

Consent to receive marketing text/RCS messages is not a condition of purchasing any goods or services from BOXIO.

2. Message Frequency Message frequency varies depending on your interaction with our site and services. You may receive periodic updates, alerts, and promotional campaigns.

3. Cost and Rates BOXIO does not charge for the Service; however, message and data rates may apply depending on your mobile carrier and wireless plan. Check with your mobile carrier for details regarding your plan and applicable messaging/data fees. You are solely responsible for any charges incurred from your wireless provider.

4. How to Opt-Out (Unsubscribe) You may opt-out of the Service at any time:

  • For SMS/MMS: Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message received from BOXIO.

  • For RCS: Tap the built-in "Unsubscribe" button or options menu within the RCS chat interface, or reply with the keyword STOP.

After opting out, you will receive a one-time confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you explicitly re-subscribe. If you are subscribed to multiple BOXIO messaging programs, you may need to opt-out separately from each program.

5. Customer Support & Assistance If you experience issues or have questions regarding the Service:

  • Reply HELP to any text/RCS message received from BOXIO.

  • Email our support team directly at: support@myboxio.com

  • Visit our website: https://myboxio.com

6. Carrier Liability Disclaimer Carriers (including, but not limited to, AT&T, T-Mobile, Verizon, Sprint, and other mobile network operators) and Google (for RCS Business Messaging) are not liable for delayed or undelivered messages. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator.

7. Eligibility & Age Restriction By opting into the Service, you represent that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and that you are the authorized user/account holder of the mobile telephone number provided. If your phone number changes or you transfer ownership of your number, you agree to notify BOXIO immediately at support@myboxio.com prior to relinquishing the number.

8. Privacy & Data Handling We respect your privacy. All information collected through the Service is handled in accordance with our Privacy Policy: https://myboxio.com/pages/privacy-policy.

We will not sell, rent, or share your mobile opt-in data or phone number with any third parties or affiliates for their own marketing or promotional purposes.

9. Dispute Resolution & Arbitration (US Residents) Any dispute, claim, or controversy arising out of or relating to these Mobile Terms or your receipt of SMS/RCS messages from BOXIO shall be resolved through binding, individual arbitration rather than in court, and you waive any right to participate in a class-action lawsuit or class-wide arbitration to the fullest extent permitted by applicable law.

10. Contact Information BOXIO

myBOXIO Inc.

40 E Main Street Suite 2700

Newark, Delaware 19711

Email: support@myboxio.com

Website: https://myboxio.com

Customers rate us 4.7/5 based on 6141 reviews.